Shareholder Services

General Information

Analysis of shareholders as at 30 April 2012

Range of holdingsNo. of holders%Ordinary shares held%
1 – 25,000 38,966 98.8 34,545,545 6.0
25,001 – 250,000 295 0.7 24,099,578 4.2
250,001 – 500,000 48 0.1 17,406,583 3.0
500,001 – 3,750,000 101 0.3 141,431,680 24.5
Over 3,750,000 30 0.1 358,616,574 62.3
39,440 100.00 576,099,960 100.0
Classification of shareholdersNo. of holders%Ordinary shares held%
Individuals* 37,998 96.3 127,075,170 22.1
Other corporate bodies** 64 0.2 16,189,709 2.8
Banks and Nominees 1,276 3.3 411,872,876 71.4
Limited companies 92 0.2 17,671,374 3.1
Investment trusts 10 0.0 3,290,831 0.6
39,440 100.0 576,099,960 100.0

*Includes deceased accounts
**Other corporate bodies includes insurance companies & other institutions

Registrars

All administrative enquiries relating to shareholdings should, in the first instance, be directed to the Company’s registrars and clearly state the shareholder’s name and address. Please write to: Capita Registrars, Stagecoach Group Share Register, The Registry, 34 Beckenham Road, Kent BR3 4TU. Telephone +44 (0)871 664 0443 (calls cost 10p per minute plus network extras) if calling from the UK or +44 (0)800 280 2583 if calling from outside the UK.

Registrar forms can be obtained online here.

Stagecoach individual savings accounts

The Company has appointed Halifax Share Dealing Limited as an ISA provider and shareholders who would like further information should contact their help desk on +44 (0)8457 22 55 25.

The Company has also made arrangements with Stocktrade for ISAs. Full details and an application form are available from Stocktrade (a division of Brewin Dolphin), 81 George Street, Edinburgh EH2 3ES. Telephone +44 (0)131 240 0448.

Online share portal

The online share portal reduces the need for paperwork and provides 24 hour access for your convenience. You can register to access your share account online using the share portal service at www.capitashareportal.com. You will need your Investor Code, which is shown on shareholder correspondence, in order to register to use the portal.

Registering your account is quick and easy and you will immediately be able to benefit from the full range of services available on the share portal, including updating your personal details, adding a mandate to receive dividends direct to your bank account and registering proxy votes online.

Share dealing facilities

The Company has set up a range of execution only share dealing services to enable Stagecoach shareholders to buy and sell shares by phone, online or by post. The phone and online dealing services are provided by Capita Share Dealing Services and offer a quick and easy way to buy and sell shares at latest market prices. To use these services go to www.capitadeal.com or call +44 (0)871 664 0384 (calls cost 10p a minute plus network extras, lines are open 8.30am-5.30pm Mon-Fri). Please have your share certificate to hand when you log-in or call. Charges start from £20 online and £25 by phone.

A postal dealing service is available from Stocktrade, a division of Brewin Dolphin. Charges start from £15. Shareholders who would like further information should write to Stocktrade, 81 George Street, Edinburgh EH2 3ES. Telephone +44 (0)845 601 0995, quoting dealing reference Low Co020. Postal dealing packs are available on request.

Payment of dividends by BACS

Many shareholders have already arranged for dividends to be paid by mandate directly to their bank or building society account. The mandates enable the Company to pay dividends through the BACS (Bankers’ Automated Clearing Services) system. The benefit to shareholders of the BACS system is that the registrar posts the tax vouchers directly to them, whilst the dividend is credited on the payment date to the shareholder bank or building society account. Shareholders who wish to benefit from this service should request the Company’s registrars (address above) to send them a dividend/interest mandate form or alternatively complete the mandate form attached to the next dividend tax voucher they receive.

Dividend Re-Investment Plan

The Company operates a Dividend Re-Investment Plan which allows a shareholder’s cash dividend to be used to buy Stagecoach shares at favourable commission rates. Shareholders who would like further information should telephone the Company’s registrars, Capita Registrars, on +44 (0)871 664 0443 (calls cost 10p per minute plus network extras) if calling from the UK or +44 (0)800 280 2583 if calling from outside the UK.