Achievement and Awards

Stagecoach's new ideas and pioneering approach to public transport continues to be recognised with a host of major awards.

We have three times been named UK Bus Operator of the Year and we were named Rail Operator of the Year for the third time in 2014, which is a reflection of our commitment to high quality services for passengers across our businesses.

Stagecoach has won more plaudits than ever before from transport industry experts for its bus, rail and tram operations. The following are just a selection of the honours our companies and our people have earned in recent years.

GROUP-WIDE AWARDS

In 2015 Stagecoach was named as the "Most Admired" of Britain’s bus and rail groups for the fifth year in a row in Management Today’s 16th annual review of Britain’s top companies.

Also in 2015 the Group was again awarded the prestigious Carbon Trust Standard for its efforts in helping tackle climate change.The award follows a detailed assessment by the Carbon Trust of the environmental performance of the Group’s businesses in the UK, mainland Europe and North America between 1 May 2013 and 30 April 2015.

Stagecoach won two awards at the 2013 Scottish Business Awards. Co-founder and Chairman Sir Brian Souter was presented with the Outstanding Contribution Award while Stagecoach Group was named winner of the Green Business of the Year Award.

In 2012, Stagecoach Group achieved the FTSE4Good global corporate responsibility standard for the 12th consecutive year. Constituents in the FTSE4Good Index Series have been independently assessed as meeting stringent environmental, social and governance criteria. The index series, created by the global index company FTSE Group, is designed to facilitate investment in companies that are committed to responsible business practice.

Stagecoach was also named Company of the Year at the 2012 Scottish Business Awards.

ENVIRONMENTAL AWARDS

In 2014, Stagecoach East Scotland became the first in Scotland to be awarded a coveted five star rating for its environmental performance. The company was assessed under the ECO Stars Fleet Recognition Scheme, run by Dundee City Council.

Stagecoach was named as winner of the Sustainability Award at the 2013 Scottish Business Insider and PricewaterhouseCoopers Scotland Plc Awards, having also scooped the same award at the 2012 ceremony.

At the 2013 Scottish Business Awards, Stagecoach Group won the Green Business of the Year Award while Chairman Sir Brian Souter received the Outstanding Contribution Award at the same event.

In 2011, Stagecoach was named Low Carbon Vehicle Operator of the Year at the Low Carbon Champion Awards held in London.

At the inaugural 2011 Business Green Leaders Awards, Stagecoach was highly commended in the main Company of the Year category.

Stagecoach Group won the Travel and Transport Award at the 2010 Green Business Awards for its innovative Bio-bus project in West Scotland.

At the 2010 ATOC Cycling Awards, South West Trains was Highly Commended for the Most Innovative Approach Award for its Brompton Bikes Scheme.

Stagecoach Group was named Low Carbon Vehicle Operator of the Year in 2011 at the 2011 Low Carbon Champion Awards.

NATIONAL TRANSPORT AWARDS

Stagecoach Manchester was named Public Transport Operator of the Year in the bus operator category at the 2010 National Transport Awards.

Stagecoach Bluebird won the same award at the 2009 ceremony, representing two consecutive wins for Stagecoach as Public Transport Operator of the Year.

UK BUS AWARDS

Several Stagecoach Group businesses were recognised at the 2015 UK Bus Awards. Stagecoach South employee Martin Gibbon was named Young Manager of the Year at the event. Stagecoach North East also came out on top as Sunderland Depot won the Top National Bus Depot award. South Yorkshire driver Robert Pitts, from Barnsley Depot, was named the Road Operators Safety Council (ROSCO) Safe Driver of the Year after 37 years of safe driving.

Stagecoach also won five silver awards, one bronze award and two special commendations.

At the 2014 UK Bus Awards Stagecoach East Midlands won the Gold Award in the Marketing Initiative of the Year category for its successful marketing of its Skegness Seasider routes. Former Stagecoach Manchester Service Performance Manager, Chris Icely – who has since retired – was named the Gold winner of the Unsung Heroes Award while Stagecoach Merseyside Engineering Director Tony Cockcroft won the Gold Award in the Engineer of the Year category. A special award was given to Stagecoach South West for its response to major transport problems caused by severe storms in the Devon area during the winter of 2013.

In 2013, Stagecoach Manchester was named Bus Operator of the Year while Stagecoach Manchester driver John Ward was presented with the Road Operators’ Safety Council’s 2013 award for safe driving, Stagecoach London was named London Bus Garage of the Year and The Sheffield Bus Partnership won two top awards for Making Buses a Better Choice and Local Authority Project of the Year.

ROUTE ONE OPERATE EXCELLENCE AWARDS

Stagecoach South West was named Large Bus Operator of the Year at the 2015 Route One Operator Excellence Awards in Birmingham.

In 2014, Stagecoach Midlands won Large Operator of the Year for its Northamptonshire operation and Northampton based Engineering Director David Heptinstall was crowned Engineer of the Year at the Route One Awards.

At the 2013 Route One Awards, megabusGold.com won the Innovation Award while Stagecoach East, along with Cambridgeshire County Council and VIX Technology, were named winners of the Partnership Award for the Cambridge Guided Busway project.

BUS DRIVER OF THE YEAR

In 2015, Stagecoach London driver William Driver was named Bus Driver of the Year and a total of four Stagecoach drivers finished within the top 10 competitors in the competition.

Stagecoach Oxford driver Gordon Cutting was crowned the 2013 UK Bus driver of the Year at the national finals in Blackpool.

UK COACH AWARDS

At the 2015 event, Stagecoach East Scotland was awarded the Express Operation of the Year accolade, while the Group’s Oxford Tube business was runner-up in the same category.

The megabusgold.com sleepercoach service won the Technology and Innovation award at the 2014 UK Coach Awards. Budget coach provider megabus.com also scooped the Gold Coach Marketing Award at the event.

Megabus.com was awarded the ‘Making Coaches a Better Choice’ award at the 2013 UK Coach Awards in recognition of the difference the low-cost coach operator has made to the coach industry since its launch 10 years ago.

In 2010, Stagecoach East won the Coach Marketing award at the UK Coach Awards for its successful X5 service between Oxford, Milton Keynes and Cambridge.

LIGHT RAIL AWARDS

At the 2010 Light Rail Awards, Stagecoach Supertram in Sheffield scooped the award for Innovation of the Year for the development of its novel switch wear gauge which monitors the level of wear and tear occurring on switches and crossings on the tram track.

In addition, the team at Stagecoach Supertram were highly commended for Project of the Year for their work on the “Underfloor Project” which involved a complete refresh of the running gear underneath each tram.

SCOTTISH TRANSPORT AWARDS

Stagecoach East Scotland was awarded the Best Bus Service accolade at the 2015 Scottish Transport Awards after impressing judges with its Coastrider X7 route which operates along the east coast of Scotland.

Stagecoach East Scotland also won two awards at the 2013 Scottish Transport Awards. The company won the award for Excellence in Technology and Innovation for delivering improved passenger information through the use of social media, while East Scotland driver Mike Reid was named Frontline Employee of the Year.

Stagecoach West Scotland Operations Manager Kenny Monaghan was also commended in the Frontline Employee of the Year category.

In 2012, Stagecoach Group and ComfortDelGro celebrated double success at the awards as Scottish Citylink was named Bus Operator of the Year at the Glasgow awards ceremony.

In addition,the megabus.com overnight sleeper coach service, which is also part of the Scottish Citylink joint venture, came out on top in the Innovation Transport Project of the Year category at the industry event.

NATIONAL RAIL AWARDS

In 2015, two Stagecoach employees were named as winners in the National Rail Awards. Sheffield-based East Midlands Trains Travel Advisor, Sharon Angel, won the Outstanding Personal Contribution award for her innovative programme of schools education visits. Mark Boon, South West Trains Flagship Station Manager for Clapham Junction & Vauxhall picked up the winners award in the management category of the Outstanding Personal Contribution Award.

At the 2014 National Rail Awards East Midlands Trains beat off stiff competition from railway companies across the country to win the prestigious award for Passenger Operator of the Year.

At the 2013 National Rail Awards, The South West Trains – Network Rail Alliance won the awards for Putting Passengers first, Outstanding Teamwork and Maintenance work. East Midlands Trains also scooped the Safety Award for the third consecutive year.

COMMUNITY RAIL AWARDS

Stagecoach’s rail franchises – East Midlands Trains and South West Trains – picked up two of the top awards and five runners-up prizes in the 2015 Community Rail Awards, highlighting the transport group’s continued commitment to community involvement.

At East Midlands Trains, the Derwent Valley Line Community Rail Partnership collected two winner’s awards for Belper station. The first was in the category of best community art scheme for the new station mosaic and artwork, a year long project developed by Transition Belper working with four local schools and hundreds of members of the local community. This project also won best community rail photo, taken by local photographer Ashley Franklin. The North Staffordshire Line, which operates between Derby and Crewe, had success in three of the award categories. The team picked up second place awards for involving young people for the North Staffordshire Community Rail Partnership’s artwork project with the REACH Pupil Referral Unit in Stoke, best marketing campaign for the ‘Make Tracks for Alsager’ campaign and in the passengers matter category for ‘A Spotter Tea’, the new community cafe at Kidsgrove station.

The South West Trains team picked up the second prize in the outstanding teamwork award for the project on the Island line to repair the network after poor weather in 2014 led to a landslide and subsidence. The project included South West Trains, the Island Line Community Rail Partnership, Network Rail, Southern Vectis and a variety of community partners. Bob Painton, Swaythling Station Adopter, received second place for outstanding volunteer contribution for his hard work over the past eight years, including leading a project commemorating World War One in Swaythling with children from Cantell Secondary School and other volunteer groups.

INNOVATION

Stagecoach Group has won numerous awards for its ground-breaking web-based low-cost inter-city travel service, megabus.com. These include winning the Innovation Award at both the 2012 UK Bus Awards and the 2012 Route One Operator Excellence Awards as detailed above.

Stagecoach West Scotland’s bio-bus project won the Innovation of the Year at the 2008 Scottish Transport Awards.

RAIL EXCELLENCE

East Midlands Trains has been awarded 5 stars by the British Quality Foundation (BQF) in the Recognised for Excellence (R4E) programme. This is the highest level of certification available, and is the first time that East Midlands Trains been awarded 5 stars.

South West Trains won the Golden Whistle award for Best Operational Delivery at the 2010 Golden Whistles Awards.

East Midlands Trains won a Golden Whistle award for Most Improved Operational Safety as well as a Silver Whistle in the category of Most Improved Operational Performance.

South West Trains won the Customer Service Excellence Award for Brockenhurst Station at the 2010 ATOC Cycling Awards.

South West Trains’ commitment to safety has seen it twice win the Robert Horton Safety Award at the National Rail Awards.

RAIL BUSINESS AWARDS

East Midlands Trains' online Best Fare Finder tool won the award for Information Technology Excellence at the 2011 Rail Business Awards.

South West Trains has previously received a special ‘winner of winners’ award for winning more honours than any other organisation over 10 years of the Rail Business Awards. Among the six awards the train company has won is the Rail Business of the Year accolade in 2005.

ROYAL HONOURS

Stagecoach Group co-founder and Chief Executive Brian Souter was awarded a knighthood in the Queen’s Birthday Honours List in summer 2011. He became Sir Brian Souter for his service to transport and the voluntary sector. Sir Brian is one of the UK’s foremost entrepreneurs, a significant supporter of charitable causes and the country’s leading public transport innovator.

In 2012, Stagecoach East Scotland bus driver Mike Reid was awarded a British Empire Medal (BEM) in the Queen’s New Year Honours list. Mike, who is based at the company’s St Andrews depot, was awarded the honour for charitable services in Fife and Angus after raising around £65,000 for good causes over the past 25 years.

Stagecoach Merseyside bus driver Bobby Fletcher was awarded an MBE for services to the transport industry in the Queen’s 2009 New Year Honours. Bobby began his career in the bus industry in 1963 and has become an excellent ambassador for the company.

Stagecoach bus driver David Hands was awarded an MBE for services to public transport in the 2008 New Year Honours. David (62), who is based at the company’s depot in Sunderland, has been a Stagecoach driver for eight years and has also worked tirelessly for various charities, including the Sunderland Counselling Service and St. Benedict’s Hospice.

NATIONAL CYCLING AWARDS

Stagecoach’s rail companies came out top at the 2015 National Cycle Rail Awards, scooping three winner’s awards and four highly commended awards. South West Trains won first prize for Best Customer Service for looking after passengers during the annual Prudential Ride London event. South West Trains also picked up top prize for Cycle-Rail Photo of the Year and in the Operator of the Year category, South West Trains was highly commended. The Woking Cycle Hub was also highly commended in the award for Station of the Year and Wokingham station was recognised in the category for Best Door to Door Journey.

From East Midlands Trains, Jonny Wiseman, General Manager North, was named as ‘UK Rail Cycle Champion’ for his extensive work to improve cycling facilities at stations across the East Midlands Trains network. Malcolm Page, Estates Development Manager for South West Trains was also highly commended in this category.

LONDON BUS AWARDS

At the 2014 London Bus Awards, Stagecoach London won the Best Vehicle Care award for its Bromley Garage, while employee Dan Moule was named the Environmental Campaign Champion for his work at Plumstead Garage.

At the 2013 London Bus Awards, Stagecoach London’s Barking Garage won the award for vehicle care, while Catford Garage was named Environment Campaign Champion winner.

COMMUNITY

Two Stagecoach bus inspectors, Kevin Sheehan and David Hoare, were honoured in 2011 by the Royal Humane Society for their role in helping to save lives when Workington’s Northside Bridge collapsed during the Cumbrian floods of 2009.

TRAINING AND DEVELOPMENT

In 2015, Stagecoach’s UK Bus division was named Large Employer of the Year at the People 1st Apprenticeship Awards.

Stagecoach North West apprentice Rebecca Marsh picked up the ‘Transport Engineering and Maintenance’ award at the 2010 Go Skills Passenger Transport Apprenticeship Awards – the fifth year in a row that Stagecoach apprentices have won that particular award.

OVERSEAS

In 2015, low-fares inter-city coach provider megabus.com was named Safety Champion by the Transportation Safety Exchange (TSX) in the US. The company became the first bus operator to receive the safety rating from TSX, an independent safety rating organisation that provides safety ratings of more than 300,000 passenger and freight carriers.

Megabus.com also received the American Bus Association’s (ABA) 2014 Green Operator Award in 2014.

In 2012, Stagecoach Group's North American business Coach USA received the United Motorcoach Association’s (UMA) Green Highway Award for its commitment to cutting carbon emissions.

Megabus.com in the US won the award for Outstanding Ground Transportation Deals at the 2010 Travelzoo Awards for the second year in a row, having won the same award in 2009.

In 2009, the company was also shortlisted in the Outstanding Innovation in Creating WOW! Travel Deals category.

These are just a few of the successes we have achieved for our award-winning transport and we are constantly striving to improve. Of course, the most important judges are the millions of customers who vote with their feet and use our services every day.